Terms & Conditions

When you place an order via our website we will treat that action as an offer to buy. Once the order is placed you will receive confirmation in the form of an email and at this time we enter into a contract with you. We will never sell or pass on your name and address to any other organisation without your consent.

Product Specifications and Suitability

Published product details, specifications and suitability information is the best available at the time. Cycle Associates shall not be held responsible for the accuracy of any advice given regarding the suitability (or otherwise) of any part/s required for the repair of an item. 

We encourage you to ensure all parts are fitted by a trained competent person in accordance with supplier /manufacturer specifications. Cycle Associates or Suppliers cannot be held liable for any damage caused by the fitting of any part by untrained professionals.

Please ensure that you have read your warranty conditions before attempting to install a part or otherwise repair an item. Cycle Associates and or Milani cannot be held responsible if the item is damaged or your warranty is voided.

Returns Policy

Please ensure that your order selection is correct all sales are final on shipped items. We will gladly cancel an order that has not shipped, simply send us email and or call us with the details. 

Please note the following:

We will replace or correct an item that is found to be defective at our discretion. We recommend you keep hold of the packaging just in case you need to return the product to us, if found to be defective within (7) days. You will need to cover the cost of returning the product, along with ensuring the product is securely packaged for transit as originally received. Original packaging is needed to ensure an item was purchased through Cycle Associates. 

Availability / Estimated Delivery Times

We do our best to ensure availability of all advertised products and endeavour to dispatch all products within the quoted time. If there is a delay we will inform you of this via email and the product will be dispatched as soon as it is available. If you have ordered multiple items they may arrive separately.

Cycle Associates / Milani has no liability to you for any delay in the delivery of products ordered. We will do our best to get all orders sent out as quickly as possible. You have the right to cancel delayed orders at any time, just contact us with your order number.

Occasionally we find ourselves having to withdraw an item because it has become obsolete or has been discontinued. If you have placed an order for an item that has been made obsolete we will inform you as soon as possible and offer you an alternative if one is available.

Payment

Payment over the Internet can be made via extrenal secure check out pages.

All prices are quoted in United States dollars (USD, US$, $), however the payments are processed in US Dollars.

Due to the nature of the clearing system your credit card payment will be taken at the point of processing. If a problem in supply should occur, your payment method will be refunded as swiftly as possible. The refund may take a couple of days to show as cleared funds on your account, depending on payment provider. Please noted that you may be required to pay import duties and taxes when your Velocite order reaches your country. These and any additional charges for customs clearance are your responsibility.

Delivery

Orders will be shipped using best available methods, with bulky items being sent in the most appropriate way to ensure safe delivery.

Cancellations

Orders may be canceled at any time before they are dispatched, simply contact us. If the item has already been dispatched then please see our returns policy.

Liability

We shall not be liable for incidental or consequential damages or expenses. This includes, but is not limited to, damage to property, lost income, profits, economic or commercial losses and third parties claims.

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We will do our best to get all orders dispatched as quickly as possible. We have no liability to you for any delay in the delivery of products ordered. You have the right to cancel delayed orders at any time and get a refund prior to the item being dispatched.

This warranty does not affect your statutory rights.

Privacy, Copyright and Disclaimer

All content included in this site, text and graphics (including copyright), is owned and controlled by Cycle Associates. In accessing the Cycle Associates web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these Cycle Associates pages.

Copyright

Unless otherwise stated, all rights, including copyright, in the content of these Cycle Associates web pages are owned and controlled for these purposes by Cycle Associates.

You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these Cycle Associates pages for any other purpose whatsoever, in any medium, without the prior written permission of Cycle Associates. (C) 2010-2015

Contact Us

Address:

Cycle Associates
2385 NW Executive Center Dr#100
Boca Raton, Florida 33431
561-929-5252

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